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HIPAA Compliance for Email & Text Messaging: Communicating with Patients, Providers (Webinar $149*)
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HIPAA Compliance for Email & Text Messaging: Communicating with Patients, Providers (Webinar $149*)
HIPAA Compliance for Email & Text Messaging: Communicating with Patients, Providers  (Webinar $149*)

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When: Access Live or On-demand
12:00 - 1:30PM Arizona
Where: Webinar
United States

Phone: (406) 442-2585


 For more info or to register, click here
Available as a live or on-demand webinar.
AAHC Members Save $200 - Not a Member? Join Today!


HIPAA Compliance for Email & Text Messaging: Communicating with Patients, Providers & Peers

HIPAA allows hospices and home care practices to communicate with patients, providers, and peers via email and text messaging – if formal guidelines and procedures governing use, privacy, security, and notification are followed.  Noncompliance with HIPAA email and text rules can result in costly fines, failed communications, and compromised electronic protected health information (ePHI).  


Are your hospice or home care communications with patients and other internal and external parties HIPAA compliant?  Do you understand and follow related laws, including the Telephone Consumer Protection Act (TCPA)?  Have you implemented annual audits, policies and procedures, training programs, and technology tools to ensure electronic messages reflect HIPAA’s use, privacy, and security rules?  Do you require business associates and their subcontractors to adhere to a written HIPAA-specific Business Associate Agreement (BAA)?  Join us for a comprehensive review of email and texting risks, rules, records, and regulations, and gain timely information and proven best practices to shape and support your strategic HIPAA policy and compliance management program.



  • What are the HIPAA guidelines governing email and text messaging?
  •  How does HIPAA’s privacy rule impact emails and texts?
  • Strategies for security rule compliance when communicating via email or text
  • Recognizing and managing patients’ privacy rights under HIPAA
  • Responding to patient email and electronic requests for PHI
  • TCPA and its HIPAA-related exemptions for healthcare providers
  • How mobile devices maximize ePHI risks and HIPAA security breaches
  • Implementing strategic, best-practices-based policies and BAAs governing email and texting
  • Supporting HIPAA compliance with employee training
  • Employing best-in-class technology solutions to safeguard electronic messages and records
  • Real-life disaster stories – costly consequences of email, ePHI, and HIPAA mismanagement

Take-Away Toolkit

  • Checklist: Seven Steps for HIPAA Compliance
  • Sample mobile device policy with HIPAA guidelines

Who Should Attend

This informative session is a must for compliance officers, lawyers, records managers, IT staff, HR personnel, privacy officers, directors, administrators, anyone who uses email and text messaging, and those responsible for HIPAA policy and compliance.


Nancy Flynn, Founder & Executive Director, The ePolicy Institute™ & Business Writing Institute™
Nancy Flynn is a recognized expert on electronic policy, communication, and compliance. Founder of the ePolicy Institute, Nancy is a professional trainer, policy writer, consultant who helps employers worldwide minimize potentially costly electronic risks, including lawsuits and regulatory fines.

Nancy is the author of 13 books, including The ePolicy Toolkit, The Social Media Handbook, and Writing Effective E-Mail. A popular speaker, she conducts onsite and online training for hospices, home care companies, hospital systems, healthcare companies, and other organizations worldwide. She also serves as an expert witness in litigation related to electronic policies and procedures.



*AAHC Members
Live Version or Archived** Version $149
Package (Both Live and Recorded Version) $179

Non-Members add $200 to the above pricing.  Not a Member? Join Today!


**The archived version is a recording of the live webinar, including audio, visuals, and handouts. Includes the presenter’s email address for questions. The Archived Version is available 1 week after the Live Webinar and expires 6 months after the live program date.




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