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Avoiding the Top Five Survey Deficiencies (Webinar $149*)
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Avoiding the Top Five Survey Deficiencies (Webinar $149*)
Avoiding the Top Five Survey Deficiencies (Webinar $149*)

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When: Access Live or On-demand
12:00 - 1:30 PM Arizona
Where: Webinar
United States

Phone: (406) 442-2585


 For more info or to register, click here
Available as a live or on-demand webinar.
AAHC Members Save $200 - Not a Member? Join Today!


Avoiding the Top Five Survey Deficiencies

A bad survey can create many problems for a provider, from disrupting a plan of correction to potential termination of Medicare provider agreement and/or license.  Avoiding a bad survey requires providers to maintain compliance.  Awareness of surveyors’ focus areas helps to ensure compliance.  Medicare also helps this effort by sharing industry survey data.  This seminar will look at current survey data and trends to identify areas of significant survey focus. 


In addition, CMS recently revised Appendix Q of the State Operations Manual, which governs immediate jeopardy determinations and enforcement.  Since publication of the revised Appendix Q, there has been a noticeable increase in surveys resulting in immediate jeopardy determinations.  This program will review key changes to Appendix Q to help providers understand what can lead to immediate jeopardy determinations, as well as compliance strategies for areas of heightened surveyor focus.  Join us to learn how your agency’s compliance program can help maintain compliance between surveys and some strategies for use during the survey.



  • Top areas of surveyor focus based upon survey data
  • Why certain administrative issues are of great concern to surveyors
  • Key changes CMS made to Appendix Q and their impact
  • How agency administration can lead to condition-level findings, even with quality patient care
  • Insight into how a compliance program can be leveraged to increase survey readiness
  • The immediate jeopardy process
  • Process to appeal Medicare termination provisions

Who Should Attend

This informative session is designed for administrators, clinical managers, nurses, compliance officers, compliance staff, executives, and management.


Robert W. Markette, Jr. CHC, Hall, Render, Killian, Heath & Lyman, P.C.
Robert is an attorney with Hall, Render, Killian, Heath & Lyman, P.C. He focuses his practice on representing home health, hospice, and private-duty providers. With over a decade’s experience, he works on issues related to Medicare and Medicaid compliance including surveys, responding to surveys, state and federal appeals of survey findings; payer issues, including appealing payer audit findings; HIPAA compliance; Medicare and Medicaid fraud and abuse, including developing and implementing compliance programs, performing internal investigations and representing providers in external investigations and civil and criminal matters. Robert further assists clients with purchasing and selling home health, hospice, and private-duty agencies.

Because these providers depend heavily on their staff, Robert also addresses legal issues related to employment matters. A frequent speaker, Robert graduated from Hanover College with a degree in Computer Science and received his law degree from Indiana University School of Law. Robert is certified in health care compliance by the Health Care Compliance Board and is admitted to practice in Indiana and Oklahoma.



*AAHC Members
Live Version or Archived** Version $149
Package (Both Live and Recorded Version) $179

Non-Members add $200 to the above pricing.  Not a Member? Join Today!


**The archived version is a recording of the live webinar, including audio, visuals, and handouts. Includes the presenter’s email address for questions. The Archived Version is available 1 week after the Live Webinar and expires 6 months after the live program date.




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