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Creating a LGBTQ Caring & Inclusive Program (Webinar $149)
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Creating a LGBTQ Caring & Inclusive Program (Webinar $149)
Creating a LGBTQ Caring & Inclusive Program (Webinar $149)

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When: Access Live or On-demand
1:00 - 2:30PM Arizona
Where: Webinar
United States

Phone: (406) 442-2585


 For more info or to register, click here
Available as a live or on-demand webinar.
AAHC Members Save $200 - Not a Member? Join Today!


Creating a LGBTQ Caring & Inclusive Program

Healthcare disparities faced by lesbian, gay, bisexual, transgender, and queer/questioning members of the LGBTQ community occur frequently. Individuals and families, especially during end-of-life care, should not face discrimination or be responsible for educating your staff and volunteers. Would an LGBTQ person reviewing your website and marketing materials feel comfortable and welcomed? This webinar is about elevating the level of care and inclusion for members of the LGBTQ population. It will provide the information and tools necessary for agencies to create and maintain a caring and inclusive program. Ensure your organization is well positioned to accept LGBTQ patients and families and understands the skills/interventions to improve bedside care.



  • Differentiate between sex, gender, gender identity, and sexual orientation
  • Define relevant terminology and abbreviations
  • List five key requirements for an LGBTQ inclusive organization
  • Explain three dynamics that lead the LGBTQ community (especially seniors) to distrust healthcare professionals
  • List four relevant ethical and legal challenges
  • Discuss the balance between personal beliefs and compassionate care for all

Take-Away Toolkit

  • Language and examples to use in policies, procedures, and marketing materials
  • Sample curriculum outline for staff/volunteer orientation and ongoing training
  • Checklist to assist in conducting an organization wide assessment
  • Handout with additional lecture notes
  • Extensive list of resources at the end of the handout and additional resources about specific topics
  • Interactive quiz

Who Should Attend

All team and staff members will benefit from this webinar, including leadership, IDT members, and volunteers.


Kimberly Acquaviva, PhD, MSW, CWE, Betty Norman Norris Endowed Professor at the UVA School of Nursing
Dr. Kimberly D. Acquaviva, Betty Norman Norris Endowed Professor at the University of Virginia School of Nursing, is nationally known as an innovator and authority on lesbian, gay, bisexual, transgender, queer and/or questioning (LGBTQ) aging and end-of-life issues as well as a leader on interprofessional aging research and policy. Early in her career, Kim - a social worker and scholar - cared for patients and families facing life-limiting illness in hospitals and hospice settings, work that ultimately shaped her research interest in LGBTQ aging and end-of-life issues. In the classroom, Kim has taught topics that touch both nursing and medicine. A Fulbright Scholar, an award-winning educator, a much-feted LGBTQ advocate, and an often-tapped national leader and scholar, Kim is the author of the book entitled LGBTQ-Inclusive Hospice and Palliative Care: A Practical Guide to Transforming Professional Practice (Columbia University Press: 2017), which has received the American Journal of Nursing's Book of the Year Award in the Palliative Care and Hospice category. She is also a member of the Academy of Distinguished Teachers and winner of the 2011 Bender Teaching Award.

Gary Gardia, LCSW, APHSW-C, Executive Director APHSW
Over 34 years ago, Gary began his hospice career as a volunteer. Since then he has worked in many capacities leading a variety of teams and departments including volunteers, social workers, bereavement, and education. Gary holds Masters Degrees in both Education and Social Work and is a Licensed Clinical Social Worker. He also holds the new Advanced Palliative Hospice Social Worker Certification (APHSW-C). Gary received the National Hospice and Palliative Care Organization’s (NHPCO) Heart of Hospice Award for developing innovative programs to meet the needs of caregivers and the bereaved and is the recipient of the national social work organization Social Work Hospice and Palliative Network (SWHPN) Award of Excellence in Professional Education. Gary is a frequent presenter and keynote speaker at state and national conferences and works as a consultant for various businesses and healthcare organizations. He has recently taken on the role as Executive Director of the Advanced Palliative Hospice Social Work certification organization.



*AAHC Members
Live Version or Archived** Version $149
Package (Both Live and Recorded Version) $179

Non-Members add $200 to the above pricing.  Not a Member? Join Today!


**The archived version is a recording of the live webinar, including audio, visuals, and handouts. Includes the presenter’s email address for questions. The Archived Version is available 1 week after the Live Webinar and expires 6 months after the live program date.




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