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2019 Conference Agenda
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2019 Annual Conference

June 26-27 : Scottsdale, Arizona

The conference features 2 days of sessions, including educational programming and continuing education hours — plus time for connecting with healthcare colleagues and strategic partners on the information, processes, tools and services that will help build the capacity of your agency.

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Schedule-at-a-Glance

Click on a linked item in the schedule below to view the session description and presenter information.

Wednesday (Day 1)

9:00 a.m. - Welcome & Annual Meeting

9:15 a.m. - Plenary Session

11:00 a.m. - Home Care Expo

12:00 p.m. - Lunch

1:15 p.m. - Concurrent Sessions

2:45 p.m. - Concurrent Sessions

4:30 p.m. - Leaders Reception** & Awards Dinner

Thursday (Day 2)

9:00 a.m. - Plenary Session

10:15 a.m. - Concurrent Sessions

11:15 a.m. - Hospice Expo

12:00 p.m. - Lunch

1:15 p.m. - Concurrent Sessions

2:30 p.m. - Plenary Session

3:30 p.m. - Conclusion

 **requires separate ticket; available for purchase during registration.

 

New This Year!

On Wednesday afternoon we are offering a 2-part workshop for professional caregivers, Communication in Serious Illness.  This highly-rated session is designed for healthcare professionals looking to improve their communication skills with patients with a serious illness or life-limiting condition.  Conference attendees may choose this as their concurrent or attendance is available for just the workshop on a complimentary basis for Members. Learn More

 

On Thursday we will be offering a full-day Clinical Review Course (16.5 CE) designed to assist nurses who are preparing to take the HPNA CHPN Certification Test however, even those not planning on taking the exam will find the content of this course invaluable for application in their daily practice.  Advance registration for this course is required and participants will not be able to attend any other sessions on Thursday.  Learn More

 

Day 1 Sessions


Plenary Session

 

The Science of Sanity: Thriving, Challenge & Change in Today’s Healthcare

Motivational Speaker, Amy Dee, turns advanced behavioral science into practical “retain your brain” techniques for keeping negative thoughts from creating crazy-toxic emotions and situations at home and at work. From interacting with difficult patients and coworkers, to coping with the epidemic overload of paperwork, processes, and long hours, she has a genius for using humor to reveal our profound power to stay sane by making small, personal choices each day that wind up changing... everything! 

 

Learning Objectives:

  • Understand  how confirmation bias alter objective thinking 
  • Describe  how thoughts creates their emotions and influence their behavior 
  • Identify  best practices to responding to anger, anxiety and feelings of stress 
Presenter:

Amy Dee is recognized by audiences across the country as a master storyteller and brilliant comedian. She combines her background in standup comedy and theatre with her RN degree and experience as a successful business owner to deliver hilarious stories and valuable content on the brain and behavior. Her message and music rise above the boundaries of gender, age, and occupation. Amy’s background is as diverse as her audiences. She once ran a non-profit where she managed five hundred volunteers and organized multiple fundraisers that culminated in an eight-hour telethon. Amy lived in Norway from 1994-2003, and while learning to speak, read and write in Norwegian, she started a photo calendar business in her home. Her company grew to become Xerox’s largest customer in Scandinavia. Amy returned to college at age forty-three to obtain her RN degree. She was nominated for Nurse of the Year on six times during her nine years as a Psychiatric RN. Amy has been a monthly guest expert on NBC affiliate ND Today. She has written four books and numerous song parodies.

 

Concurrent Sessions

Attendees will be able to choose one of the following 2 sessions.

 

Accepting A Home Health Referral – Get the Documentation You Need to Support Payment of Your Claim

Develop an intake process to assure yourselves that the home health eligibility requirements have been met and you have all of the documentation to support payment of your claim. The five elements of the home health certification will be discussed as well as examples of documentation that meet these requirements. Top Home Health denials and tips on how to avoid them will also be shared. 

 

Presenter:

Lauri Domingo, RN has 29 years of experience in healthcare to include billing, credentialing, provider relations, case management, and later nursing in the areas of General Medicine, Telemetry, Hemodialysis, and Addiction Medicine. She began her career in the Medicare Program in 2011 as a Nurse Reviewer for Appeals and Grievance at National Government Services. She then worked as a Senior Nurse Reviewer with the Mobile Medical Review Team where she provided on site auditing and education for inpatient hospitals and home health agencies in Jurisdiction K. She currently holds the position of Outreach and Education Consultant for Home Health in Jurisdictions 6 and K covering 24 states and territories providing education on Medicare regulations for National Government Services (NGS). Lauri was inducted into the Sigma Theta Tau International Nursing Honor Society in June 2009. She was selected for the Federal Government Services Leadership and Growth Development Program Class of 2019 to promote and support high potential leaders. She is a Registered Nurse and holds a Bachelor’s degree in Business Administration. 

 

Communication in Serious Illness (Part 1)

Join us for this didactic session where we will review the need for a systematic approach to having more, better and earlier conversations about patient values and priorities in serious illness, define a population with serious illness who may benefit from the serious illness conversation, and learn how to improve communication in patients with serious illness with a structured communication tool.  During this highly interactive workshop participants will have the opportunity to practice case study conversations.  Target audience is healthcare teams such as physicians, nurses, social workers and other healthcare providers.  This is part 1 of a 2-part session - the second session will be after the break.  You may choose to attend one or both sessions.

 

Presenters:

Dr. Carolyn Barlow, DO began her career helping others in the fitness industry then realized she wanted to treat the whole person rather than focusing on one area.  She decided to pursue a career as a physician and obtained her medical degree at the Chicago College of Osteopathic Medicine.  She practiced in family medicine in Scottsdale for several years and transitioned to hospice and palliative care over 10 years ago.  Dr. Barlow is also interested in integrative healing modalities, such as yoga, meditation, nutrition and energy psychology techniques.  She is a wife, mother of 2 boys, and enjoys reading, playing on obstacle courses, and spending time with her family.

 

Stephanie Desiderio, RN, CHPN is a registered nurse, certified in hospice and palliative nursing. Stephanie has earned AAS-TP, AA, and AAS-N, from three of the Maricopa Community Colleges and is a current student in the Online BSN program at ASU CONHI. Stephanie works as a Clinical Alignment Specialist and RN Case Manager with the Banner Advanced Illness Resources team providing palliative care. Stephanie serves as the president of the Phoenix Chapter of Hospice and Palliative Nurses Chapter, Hospice and Palliative Nurses Association's West Coast District Leader and on the HPNA Membership Engagement Council. She is also a member of the Arizona Nurses Association Chapter 30 and American Case Management Association. Stephanie is the recipient of the Arizona Hospice and Palliative Care Organization's 2018 Heart Hero Award for Inclusiveness. Stephanie is a compassionate server of the underserved in our communities and enjoys doing so with resilience and kindness as a dynamic communicator. 

 

 

 


Concurrent Sessions

Attendees will be able to choose one of the following 2 sessions.

 

State Regulatory Update - Home Health

Join us for an annual update from the Arizona Department of Health Services Office of Medical Facilities covering hot topics in licensure, state regulations and Medicare.  This session will provide attendees with an update on changes in state and federal regulations impacting licensed agencies, including the new Conditions of Participation, areas of focus for the department plus time for Q&A.  This is an unique opportunity to get answers to those burning questions!  Attendees will be provided with an opportunity to submit questions ahead of time for consideration.

 
Presenter:

Bill Alcock, JD, BSN, RN is the Chief of the Arizona State Department of Health Services Bureau of Medical Facilities Licensing. In his time with the Department Bill has been a Federal & State Licensing Surveyor inspecting medical facilities for compliance with state and federal regulations, a Team Leader in charge of all Complaint Investigations of medical facilities and now the Bureau Chief. Bill’s experience includes working as an RN in critical care and as an attorney focusing on health care law. In his role at the Department, Bill applies the knowledge and experience of his backgrounds in both law and health care in the regulation of medical facilities in the state of Arizona in order to protect the health and safety of Arizona citizens.

 

Communication in Serious Illness (Part 2)

Join us for this didactic session where we will review the need for a systematic approach to having more, better and earlier conversations about patient values and priorities in serious illness, define a population with serious illness who may benefit from the serious illness conversation, and learn how to improve communication in patients with serious illness with a structured communication tool.  During this highly interactive workshop participants will have the opportunity to practice case study conversations.  Target audience is healthcare teams such as physicians, nurses, social workers and other healthcare providers.  This is part 1 of a 2-part session - the second session will be after the break.  You may choose to attend one or both sessions.

 

Presenters:

Dr. Carolyn Barlow, DO and Stephanie Desiderio, RN, CHPN 

 

Day 2 Sessions


 

Plenary Sessions

Quality Improvement: Positioning for Success

With significant efforts being made in quality measures, the healthcare industry is beginning to move the needle but there is still room for improvement, especially with certain disease processes and patient populations.  As nursing homes experience penalties similar to the hospitals, it is more important than ever that home health, hospice and palliative care be positioned to focus on those patients and processes that need the most assistance.  Join us for an interactive and illuminating session on the story the data and experience is telling us and how post-acute and transitional care providers can best be able to leverage the data and execute immediately on process improvements to significantly reduce avoidable readmissions, adverse events as well as improve the patient experience. 

 

Ettie Lande, MS, BSN, RN has served as the Associate Director of Care Coordination at Health Services Advisory Group (HSAG), the Quality Improvement Organization for AZ, CA, OH and FL, since 2015. In this role, Ms. Lande collaborates with providers across the care continuum in AZ and CA to raise provider awareness of the key tactics known to reduce avoidable hospital readmissions. Ms. Lande provides guidance for implementing and operationalizing best practices and evaluating outcomes. Prior to her current position at HSAG, Ms. Lande was employed at Banner Health for 35 years in various roles, including clinical nursing, education and staff development, care coordination and hospital case management leadership. Ms. Lande holds a Master in Nursing from Arizona State University and serves as the current President of the Arizona Chapter of the American Case Management Association.

 

Home Care and Hospice 2019: National Update from Washington

The Administration’s budget for 2019 includes over $400 billion in Medicare cuts and $1.5 trillion in Medicaid spending reductions. While the mantra in Washington is “reduce regulatory burdens,” we have yet to see that outcome. Instead, new regulations, new payment models, and increased oversight are all in play along with innovations in health care delivery, coverage, and payment. This national update will cover health care policy trends as well as current federal legislative and regulatory issues affecting home care and hospice. You won’t want to miss this engaging and informative closing keynote!

 

Learning Objectives:
  • Identify key healthcare reforms for home health and hospice.
  • Understand how Medicare and Medicaid program changes will affect home care and hospice.
  • Identify key regulatory developments that require action by home care and hospice providers.
Presenter:

Bill Dombi, Esq. specializes in legal, legislative, and regulatory advocacy on behalf of patients and providers of home health and hospice care.  With nearly 40 years of experience in health care law and policy, Bill Dombi has been involved in virtually all legislative and regulatory efforts affecting home care and hospice since 1975, including the expansion of the Medicare home health benefit in 1980, the formation of the hospice benefit in 1983, the institution on Medicare PPS for home health in 2000, and the national health care reform legislation in 2010. With litigation, Dombi was lead counsel in the landmark lawsuit that reformed the Medicare home health services benefit, challenges to HMO home care cutbacks for high-tech home care patients, lawsuits against Medicaid programs for inadequate payment rates, along with current lawsuits challenging the Medicare home health face-to-face encounter rule and the Department of labor changes to the overtime rules under the Fair labor Standards Act.  In 2018, Bill was named President of the National Association for Home Care and Hospice.

 

Concurrent Sessions

Attendees will be able to choose one of the following 2 sessions.

 

The Operational Impact and Opportunities in PDGM

CMS’s Patient Driven Groupings Model (PDGM) is the most significant change to home health payment since PPS went into effect 20 years ago.  It will radically change the payment methodology, including the unit of payment, the case mix adjuster, Low Utilization Payment Adjustment standards, and payment for Non-Routine Medical Supplies.  The billing will not be business as usual, so the business cannot be business as usual. Join us for this in-depth session which will look at multiple internal systems including HR, Admission, Care Plan Development and Documentation and provide you with strategies and dynamic operations options to replace linear and silo'ed processes so you are not only ready by January 1, 2020 AND but are still thriving in 2025! 

 

Presenter:

Donna Floyd, BSN, RN has been a Registered Nurse for over thirty years and has extensive health care experience in management of national, regional and start-up organizations, including home health agencies. She is accomplished in the areas of program and policy development, staff education and competency development. Donna’s broad span of experience ranges from successfully holding positions as Agency Administrator, Clinical Nurse Manager, and corporate VP of Program Development to leading organizations in successfully achieving growth and national accreditation. She has provided leadership in the Home Care Association of Colorado as a liaison to the Department of Public Health survey department and served` as a member of the Education Committee. Donna has extensive experience with home health agencies and licensure rules in multiple states as well as having contacts in a variety of state departments of health. 

 

When Hospice Eligibility is Not So Clear - Evaluating and Planning for Discharge

Every hospice is challenged when a current patient’s continued eligibility becomes unclear. Simultaneous functions are underway - provision of care, assessment of eligibility and consideration of possible discharge planning needs – and absent a clear process the situation very quickly gets muddled.  How does you accomplish it all, meet the patient/family needs and preserve payment? We'll explore it all in this session – and provide participants with a helpful tool to guide them through the process. 

 

Presenter:

With more than 25 years of operational, clinical and regulatory compliance leadership experience within the hospice industry, Roseanne Berry, MSN, RN has a proven track record as a nursing and business professional.  She is passionate about helping hospices improve care and compliance.  In her current role as a hospice consultant and a founding partner of R&C Healthcare Solutions, Roseanne uses her in-depth expertise to provide a range of services, including regulatory and operational support, risk assessments, education and QAPI and compliance program development to hospices and industry professionals across the country.  She continues as a long standing member of the NHPCO Regulatory Committee.  As an educator and a recognized leader in the hospice industry, she is a frequent speaker at National and state conferences.

 

Concurrent Sessions

Attendees will be able to choose one of the following 2 sessions.

 

Leveraging Data Analytics to Prepare for PDGM

It’s estimated that more than 44% of home health providers will experience a decrease in reimbursement under PDGM. Ensure this isn’t your agency by identifying the Key Performance Indicators (KPIs) that agency should look at when they are preparing for the change from PPS to PDGM.  This presentation will have AZ state and national benchmarks for the KPIs from the Limited Data Set that NAHC released with the 2019 final rule (if the proposed rule is released and there is enough time before the presentation we will update the data to have the 2020 proposed rule data).  In addition, it will go into detail about the insight gained from these KPIs and how they impact the entire organization including sales and marketing, intake, clinical operations, quality and compliance, revenue cycle and finance.  

 

Presenter:

Michael Simione, MBA is a Manager with Simione Healthcare Consultants.  He has wide-ranging experience in budgeting, strategic planning, cost reporting, financial, clinical and marketing analytics and benchmarking. Michael earned a Bachelor of Science (B.S.) in Chemistry from Bucknell University, graduating magna cum laude and a Master of Business Administration (M.B.A.) from Quinnipiac University, where he received the Faculty Award for Academic Excellence as the top graduate in his class. Michael’s extensive work experience includes the development of comprehensive financial, clinical, staffing and marketing analysis tools to improve efficiencies and financial performance for various home health, hospice and private duty companies. In addition, Michael has in-depth experience providing services for interim management, cost reporting, budgeting, accounting, financial feasibility studies, competitor analysis, strategic planning and regulatory compliance to both freestanding and hospital-affiliated home health, hospice and private duty organizations. Michael is one of Simione Healthcare Consultants experts on Value-Based Purchasing and the Patient Driven Groupings Model, providing in-depth as well as detailed projections on the potential financial and clinical impact to home health organizations. 


Hot Topics in Hospice Regulatory and Quality

Hospice programs have been subject to increasing regulation. CMS has been issuing new Change Requests monthly. Programs that do not keep on top of the changing regulatory environment may be subject to decreased reimbursement or potential audit. Learn about the latest policy changes, what’s on the horizon and what you need to do to remain compliant.

 

Presenter:

Judi Lund Person, BA, MPH, CHC is the Vice-President for Regulatory and Compliance with the National Hospice & Palliative Care Organization. In this role, she serves as a key contact with the Centers for Medicare and Medicaid Services, interfacing with hospice payment policy, Part D, survey and certification, contractor management, and program integrity functions, among others.  She also represents hospice and palliative care with the Medicare Administrative Contractors and other federal agencies and many national organizations.  Recent issues include advocating for changes in the Notice of Election filing and payment process, advocating for new guidance regarding Part D and hospice, and ongoing work with the Medicare Administrative Contractors on hospice payment policy issues.  She works daily with hospice providers and state hospice organizations on the ever-increasing array of regulatory and compliance issues and translates complex regulatory language into actionable “plain English” for hospice providers.  She works with her team at NHPCO to develop regulatory and compliance tools for hospice providers each year, including hospice payment rates and wage index values and compliance guides to assist providers in achieving compliance with various federal rules and regulations. 

 



Clinical Review Workshop (Full Day Course)

You will need to pre-register for this course (and will not be able to attend the other sessions offered on Thursday).

This 16.5 CE course is designed to empower nurses by discussing the latest research about caring for patients from Diagnosis to Death.  The course is spread out over a multi-day time frame allowing participants to review 8 hours of self study slides on their own prior to attending the 8 hour Interactive Class Day on June 27th.  The self study slides will provide a starting point for the interactive class by discussing what Palliative Care is and the transition to hospice at the last 6 months of life.  The modules on Pain, Symptom Management and Care at the Time of Death are essential for understanding the different challenges that occur at the end of life. The 8 hour Interactive Day will assist attendees in putting the information together and using multiple patient scenarios to put that information to use.  Equinanalgesic conversions will be practiced with various narcotics to familiarize attendees with pain management techniques.  The course is designed to assist nurses who are preparing to take the HPNA CHPN Certification Test however, even those not planning on taking the exam will find the content of this course invaluable for application in their daily practice. 

Note: this course is similar to the ELNEC course but designed to address course content on the CHPN certification test. 

 

Presenter:

Debi Bach Davin BSN, RN, CHPN graduated magna cum Laude from Penn State University. After leaving the ARMY as a Major, she spent many years in general nursing. Hospice became her focus after losing her mother in an automobile accident. For the past 27 years she has practiced Hospice Nursing in several different states. In 2009 she founded the San Francisco Bay Area HPNA Chapter which is the largest HPNA chapter in America .  In 2011 she was honored as the CHPN of the year by HPNA. She has a consulting company Care at Lifes End and teaches the Clinical review for the CHPN exam nationally. 

 

 

 


Please refer to main conference page for CE information.

The conference features 2 days of sessions, including educational programming and continuing education hours — plus time for connecting with healthcare colleagues and strategic partners on the information, processes, tools and services that will help build the capacity of your agency.
The conference features 2 days of sessions, including educational programming and continuing education hours — plus time for connecting with healthcare colleagues and strategic partners on the information, processes, tools and services that will help build the capacity of your agency.
more Calendar

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11/13/2019 » 11/14/2019
2019 Health Current Summit & Trade Show

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